Effective Date: 2nd August 2024

NG Tuition (“we”, “our”, “us”) operates www.ngtuition.com (the “Site”). This Privacy Policy describes how we collect, use, and share information about you when you visit our Site and use our services and products (the “Services” and “Products”).

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, shipping address, payment information, and other information you provide when you create an account, place an order, or contact us.

1.2 Usage Data: We collect information about your interactions with our Site, including the pages you visit, the links you click, and other actions you take on the Site. This data helps us understand how you use our Site and improve your experience.

1.3 Device Information: We collect information about the device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and network information.

1.4 Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your activity on our Site. You can control the use of cookies through your browser settings.

2. How We Use Your Information

2.1 To Provide Services and Products: We use your personal information to process your orders, deliver Products, provide Services, and communicate with you about your orders and our Services.

2.2 To Improve Our Site and Services: We use the information we collect to understand how our Site and Services are used, to improve them, and to develop new products and services.

2.3 Marketing: With your consent, we may use your personal information to send you promotional messages and other information about our products and services. You can opt out of receiving marketing emails by following the instructions in those emails.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer service.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a governmental authority.

3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices

4.1 Access and Correction: You can access and update your personal information by contacting us at tom@ngtuition.com. We will take reasonable steps to ensure that your personal information is accurate and complete.

4.2 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us at tom@ngtuition.com.

4.3 Cookie Preferences: You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

6. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NG Tuition
Email: tom@ngtuition.com
Phone: 07453310303